![]() ![]() Last year, Zocdoc also launched a pilot COVID vaccination planning program at Mount Sinai Hospital in New York City. Currently, the share of online consultations has exceeded 40%. In the first week after the launch of the telemedicine service, Zocdoc reported that more than 20% of the total number of bookings were made specifically for online consultations. As part of the new direction, the company has developed a HIPAA-compliant platform Zocdoc Video Service (ZVS), which doctors in their network can use for online consultations with patients. For each specific doctor, users can see free slots in the schedule and sign up for a specific time, including for a virtual visit.ĭuring the pandemic, Zocdoc began developing its own telemedicine division, using medical workers who were forced to work remotely. At the end of 2012, Zocdoc added a registration function that allows patients to fill out medical forms online in advance. Customers can find the healthcare professional they need by specifying the desired parameters on the website or in the application, for example, the symptom or reason for the visit, the doctor's name, as well as their location and health insurance information. The Zocdoc scheduling system can be made available to physicians both as an online service, through specialized software, or it can even be integrated with a website. Thus, the more a healthcare professional attracts patients through Zocdoc, the more he pays to the platform for marketing services. Medical professionals pay for the platform services themselves for each attracted client. The business model of the Zocdoc platform is structured as follows. Many specialists may be covered by health insurance. After the procedure, patients, as a rule, leave a review in the profile of the attending physician, so each medical specialist has his own rating of visitors. Making an appointment can also be the first step to establishing a long-term relationship with the practitioner. A visit to a doctor can be one-off, for example, if you need to choose lenses for your eyes, cure a tooth, or make a bandage. ![]() The patient, using the Zocdoc website or a mobile application, finds the necessary medical specialist in a comfortable location and makes an appointment. Zocdoc is an American company that provides patients with the ability to find doctors and arrange meetings with them online or offline.
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